Account & Data Deletion
You can request the deletion of your 8 Scoop's Colouring Factory account and associated data at any time. This page explains how.
Delete from within the App
- Open 8 Scoop's Colouring Factory and go to Settings.
- Tap Account.
- Tap Delete Account.
- Confirm the deletion when prompted.
Your account and data will be queued for deletion immediately.
Delete without the App
If you no longer have access to the App, you can request account deletion by emailing us at privacy@industrialinsight.co.uk from the email address associated with your account. Include “Account Deletion Request” in the subject line.
What gets deleted
- Your account and authentication records (email, login data).
- All prompts and uploaded images associated with your account.
- All generated line-art images stored on our servers.
- Your app preferences and settings.
What we retain
Certain records are retained after account deletion where we have a legal obligation to do so:
- Purchase and transaction records are retained for up to 7 years as required by UK tax and accounting law.
- Deletion request records are retained as evidence that we fulfilled your request.
These retained records are stored securely and are not used for any other purpose.
Timeframe
Account deletion is typically completed within 30 days of your request. You will receive a confirmation email once deletion is complete. If you created your account recently and request deletion immediately, processing may be faster.
Questions
If you have any questions about the deletion process, contact us at privacy@industrialinsight.co.uk.